Privacy & trust
← Privacy policyDelete your account and data
You can permanently delete your The Learning Company account and its learning data. Deletion cannot be undone. After deletion completes, a later sign-in creates a new account; it does not restore deleted learning records.
On the website
- Sign in with the Google, Microsoft, or other provider you used for this account.
- Open Account, then Privacy and your data.
- Find Delete everything, type DELETE, and confirm the permanent deletion.
The website removes your learning profile and data. To also request removal of your sign-in profile, contact the deletion support address below.
In the Android or iPhone app
Open Account, choose Delete account, type DELETE, and confirm. You may be asked to sign out and sign back in with the same account first. Wait until both your learning data and sign-in account have been deleted. If the process is interrupted, sign in with the same account to finish deletion. Removing the app from your device alone does not delete your account or data.
What happens to your information
The deletion process removes your learning profile, practice answers and sessions, skill progress, test results, tutor messages, uploaded reports, stored learning videos, and linked account information. It removes identifying information from the platform account record.
Consent records, privacy requests, and audit records are retained as the legal record of consent and deletion. See our data retention policy for retention details. Account deletion does not delete your Google, Microsoft, or Apple account.
If you cannot sign in
Request deletion help at robert@northsidetutoring.com. Include the email address used for your Learning Company account. We will verify account ownership before taking action. Never send your password. A parent or guardian can also use their existing parent rights link.